Frequently Asked Questions

Popular Questions

• Which payment methods are available?

  We offer LC at sight and TT 30% down-payment, 70% 14 calendar days after scanned shipping doc.

• What is your usual lead time?

  Speed to market is our goal to help customers get what they need as quickly as possible. Lead times depend on several factors (fabric availability, product technician, production season),but we can typically manage to meet a 60-90 day lead time after receiving your financial approval.

• What is your minimum order quantity?

  MOQ depends on thefabrication specialty. Normally 3000 meters, to achieve the best fabric efficiency.

• What products do you manufacture?

  We manufacture a wide array of high-quality home textiles products, including bedding, window treatments, decorative pillows, table linens, bath linens, and kitchen textiles. Some of our most popular products are comforters, duvet covers, sheet sets, bed skirts, quilts and coverlets, shower curtains, bath towels, blankets, throws, and pillowcases.

• What countries do you export to?

  Our luxury home textiles products are sold to retailers, wholesalers, and brands in 32 countries across North America, South America, Europe, Asia, and Oceania.

• Do you own and operate your own facilities?

  Yes, owning our own R&D and testing center allows our team of home textiles designers and technicians to partner with our clients in a more efficient and flexible manner.

CORPORATE SOCIAL RESPONSIBILITY

• What are the advantages of responsibly sourced fabrics?

  Aside from being health and eco friendly, some advantages of responsibly sourced fabrics are that there is no polluted wastewater discharge, no carbon emissions, they are free of formaldehyde, heavy metals, fluorescent whitening agents, and radioactive substances and they are antibacterial and anti-inflammatory.

• What certifications do you have?

  We currently hold Refibra, BCI, OCS, GOTS, Oeko-tex 100, Repreve, Tencel, GRS, RCS, Fair Trade USA, HER, and Higg Index certifications.

• What does your company do to protect the environment?

  We take pride in our corporate social responsibility, focusing on energy conservation, and using natural fibers and sustainable dyeing techniques to reduce the environmental impact throughout our supply chain. In order to continue innovating and building an efficient and environment-friendly enterprise, we have set up a dedicated environmental protection committee that's committed to responsibly-sourced materials, and environmental-friendly processes and dyeing techniques.

• Why should my company use sustainable fabrics?

  Aside from the growing customer demand for sustainable, "green" products, using sustainable fabrics provides consumers with healthy and environmentally friendly home textiles products.

About Cathaya

• Do you have a showroom?

  Yes, our showroom is located at our headquarters in Shanghai. Please complete the contact form, email us, or give us a call if you'd like to schedule a visit with one of our team members.

• When was your company founded?

  Zhejiang Cathaya Group founded Shanghai Cathaya International Trading Co., Ltd in 1996.